Privacy Policy

1. Introduction

Swiss Academic Network ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swiss-academic-network.com and use our services.

We are headquartered in Geneva, Switzerland, and comply with the Swiss Federal Act on Data Protection (FADP) and the European Union's General Data Protection Regulation (GDPR).

2. Information We Collect

2.1 Personal Information

When you use our services or contact us, we may collect:

• Name and contact information (email, phone number)
• Student information (age, academic level, interests)
• Company or organization details
• Communication preferences
• Inquiry details and service requests

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device and operating system details
• Pages visited and time spent on pages
• Referral source and navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Providing educational consulting services
• Responding to inquiries and communication requests
• Matching students with appropriate educational institutions
• Improving our website and services
• Sending newsletters and updates (with your consent)
• Complying with legal obligations
• Analyzing usage trends and preferences

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: To fulfill our service obligations to you
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Educational institutions (with your consent) for placement purposes
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties.

6. Your Rights (GDPR & Swiss Law)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at contact@swiss-academic-network.com

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, client data is retained for 7 years after the last interaction.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

We are based in Switzerland, which has been recognized by the EU as providing adequate data protection. When transferring data outside Switzerland/EEA, we ensure appropriate safeguards are in place.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information, see our Cookie Policy.

11. Children's Privacy

While we provide services related to children's education, we do not knowingly collect personal information directly from children under 16 without parental consent. Parents or guardians must provide consent for minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

14. Supervisory Authority

If you believe we have not addressed your concerns, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or your local data protection authority.